Internship eCommerce AlphaTauri

Elsbethen, Österreich, Vollzeit

Do you enjoy finding innovative ways to increase online sales? Join us as an eCommerce Intern and become a part of improving the customer experience on our webshop by using analysis of customer data and feedback.

We are looking for a motivated talent to join us our Digital Consumer Products Team in February 2025 for a period of six months.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

CUSTOMER SERVICE INSIGHTS

As an eCommerce Intern, you’ll analyse our customer emails/calls to be able to find issues and improvement areas, as well as cluster the emails to find patterns of behaviour. Additionally, you’ll work with the customer service team to build a data bank of customer service and cluster relevant customer groups.

CHANNEL PERFORMANCE

As an intern, you’ll assist in supervising paid advertising campaigns on social media and Google Ads. Your responsibilities will include gathering and organizing data from these channels, analyzing performance metrics, and documenting customer patterns and behaviors. This information will be used to help optimize campaign strategies and improve overall effectiveness.

CUSTOMER DATA INSIGHTS

You’ll work with Google Analytics and screen our website audit to identify improvement areas. Based on that, you’ll be able to come up with recommendations on how to increase customer experience on our webshop.

WEBSHOP MANAGEMENT

In this internship, you’ll be supporting the team in daily tasks to keep our two webshops running smoothly. Additionally, you’ll work closely with our content team, supporting them in creating the right content for our webshop.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• First experience in tracking tools (e.g. Google Analytics) is a plus
• Self-motivated and fast learner
• Solution oriented mentality
• Keen eye for detail
• Excellent analytical and organizational skills
• Very good verbal and written communication skills
• Transparent and hands-on personality with ability to work independently

JOIN THE TEAM

Got what it takes?

In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.