E-Commerce Specialist - Global Service (f/m/d)

At PALFINGER, we have been lifting people and goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,700 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

To strengthen our Global Service team in Bergheim on the path to a highly efficient PALFINGER E-Commerce solution, we are looking for an E-Commerce Specialist - Global Service (f/m/d). You will optimize digital aftersales channels and e-commerce platforms with a hands-on approach, ensuring a seamless customer experience while driving improvements and shaping strategic initiatives.
If you have a strong understanding of digital commerce, a structured way of working and a passion for e-commerce, this is the right opportunity for you.

YOUR RESPONSIBILITIES 

• Manage E-Commerce operations in coordination with the global service team
• Act as a key interface between internal and external stakeholders to drive technical evolution and seamlessly integrate new solutions
• Analyze requirements and optimize processes to enhance efficiency and deliver an exceptional user experience
• Manage and enhance the E-Commerce shop, ensuring smooth functionality and supporting the implementation of new features
• Lead strategic initiatives to boost performance and sales through targeted technical optimizations and innovation

YOUR QUALIFICATIONS 

• Completed education (HTL, FH, TU or comparable) with a digital focus e-business
• At least 2-3 years of experience in B2B / B2C E-Commerce
• Industry know-how in the field of technical spare parts or digital tools beneficial
• Knowledge of the administrative handling of web shop systems
• Willingness to learn and openness to understand business processes and products
• Distinct analytical skills and a structured way of working with a high awareness of quality and responsibility

WHAT WE OFFER

• Life balance through flexible working hours and freedom to organize your work
• Performance-related compensation
• Career and personal development opportunities in an international company
• Voluntary social benefits through our company's health management program PALfit
• Job ticket 

Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 52.197,04 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.
Are you interested in the position and still have questions? Please do not hesitate to contact us.